Privacy Policy

Last updated: September 9, 2025

Introduction

UpRecovery ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide Directly

  • Email Address: When you download our educational guides or subscribe to updates
  • Contact Information: When you contact us through our website or email
  • Feedback and Communications: Any information you provide when communicating with us

Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, and navigation patterns
  • Device Information: Browser type, operating system, and device characteristics
  • Log Data: IP address, access times, and referring websites
  • Cookies and Tracking: Small data files stored on your device for website functionality

How We Use Your Information

Educational Services

  • Provide access to educational guides and resources
  • Send educational content and updates (with your consent)
  • Respond to your questions and provide support
  • Improve our educational content and services

Website Operations

  • Maintain and improve website functionality
  • Analyze usage patterns to enhance user experience
  • Ensure website security and prevent fraud
  • Comply with legal obligations

Information Sharing and Disclosure

We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information to third parties for commercial purposes.

Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist in website operations (email delivery, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting and data storage practices

Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage and improve services
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Your Rights and Choices

Access and Control

You have the right to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent where applicable

Exercising Your Rights

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Data Retention

Retention Periods

  • Email Addresses: Until you unsubscribe or request deletion
  • Usage Data: Typically retained for 24 months for analytics purposes
  • Contact Communications: Retained as needed for support and legal purposes

Deletion

We will delete your personal information when it is no longer needed for the purposes for which it was collected or when you request deletion.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiries and requests in a timely manner.

Related Legal Information